How can we help you?
Human support and assistance
How can we help you?
Human support and assistance
Our software makes your life easy. And so do we. Because every business is different, we offer customised support. As a beginner, for example, you can join one of our workshops, where a Billit expert will help you get started with the platform based on practical examples. For businesses with less time to spare, we have an extensive manual and Help section on our website. Plus, you can always contact our fantastic support team with all your questions, on the platform, by e-mail and by phone.
Support Overview:
Support Overview:
1Extensive manual and onboarding
Our extensive manual covers all the aspects of the platform in detail and thanks to the onboarding videos you can hit the ground running.
2Up-to-date help page
You will find complete manuals and information about all the functionality in Billit on our up-to-date help page.
3Workshops for starters
No time for lots of reading? One of our Billit experts will help you hit the ground running at our workshops for starters.
4Support by e-mail, phone or on the platform
Still have questions? You can always contact us by e-mail, phone, social media or even using a rapid contact form on the platform.
With us
Are you new to Billit and do you want to get to know the platform better? Register for one of the free ‘How to get started with Billit’ workshops. A Billit expert will show you the ins and outs of the platform and will explain all its functionality. All the important functionality is explained step-by-step so that you can get to work straight after the workshop. (At the moment we only have scheduled workshops in Dutch and French, contact us for more info)
At your own pace
Do you find it hard to free up time for one of our workshops? No worries. Thanks to the new, extensive manual and onboarding videos, you can get to know all the ins and outs of Billit in no time at all. You can always find the most recent version of the manual and our onboarding page on our Help page. Besides the manual and the onboarding page, our Help page also includes additional articles about functionality in Billit and handy step-by-step guides.
When you need it
Got a problem or can’t seem to resolve an issue? Contact our support team by clicking the orange “Report a problem/Ask a question” button at the bottom right in Billit, send an e-mail to support@billit.be, refer to the Help Centre or call us.
Tailormade: Billit Consultancy
Individual consultancy by a Billit expert that is tailored to your company.