Last update:d 15 June 2026
IMPORTANT: READ CAREFULLY BEFORE YOU USE THE PLATFORM AND APP: these terms of use (“Terms”) are a legal agreement between You and Billit. By clicking on “I agree”, accessing, installing, downloading or otherwise using the Platform, You agree to be bound by these Terms. If You do not agree to these Terms, then You are not allowed to use or otherwise access the Platform and Billit does not grant You a license to use the Platform.
The following definitions shall apply in these Terms regardless of whether they are used in their plural or singular form:
“Agreement” means the commercial contractual agreement entered into between Billit and Your Organization, with respect to the licensing of the Platform.
“Billit” means Billit NV, a public limited company, incorporated and existing under Belgian law, having its offices at Oktrooiplein 1 box 302, 9000 Ghent (Belgium), and with company number 0563.846.944 (RLE Ghent, section Ghent) (“Billit”)
“Confidential Information” means all information, data, reports, Intellectual Property Rights, know-how and trade secrets, in whatever form, disclosed by or on behalf of one party to the other party in connection with the Terms and/or use of the Platform, whether in written, oral, electronic or other form and which (i) is explicitly marked as confidential or proprietary, (ii) should reasonably be considered confidential, or (iii) is traditionally recognized to be of a confidential nature, regardless of whether or not it is expressly marked as such.
“Documentation” means any documentation or user guides relating to the use of the Platform as made available by Billit from time to time.
“Force Majeure” means any circumstance not in a party's reasonable control, including, but not limited to, acts of God, flood, drought, earthquake or other natural disaster; epidemic or pandemic; terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; nuclear, chemical or biological contamination; any law or any action taken by a government or public authority, including imposing an export or import restriction, quota or prohibition; collapse of buildings, fire, explosion or accident; any labor or trade dispute, strikes, industrial action or lockouts; non-performance by suppliers or subcontractors; interruption or failure of utility service (including interruption or failure of the internet or other public telecommunications network); electricity outages, disruption of data network or telecommunication facilities, unavailability of servers; cybersecurity incidents such as hacker attack, denial of service attack; and virus or other malicious software attacks.
“Intellectual Property Rights” means (non-exhaustive list) patents, trademarks, copyrights, rights in software programs (both in object code and source code), design rights, database rights, proprietary rights in know-how, business names, trade names, rights in Confidential Information (including without limitation know-how and trade secrets) and all existing or future rights or forms of protection of a similar nature or having equivalent or similar effect to any of the afore listed which may subsist anywhere in the world and any existing or future applications for or registrations of such rights.
“Organization” means the legal entity with whom You have a contractual relationship (as employee, subcontractor or otherwise) and with whom Billit entered into an Agreement in order to enable You to use the Platform at its expense.
“Platform” means the proprietary platform and Billit application, developed and owned by Billit, for online invoicing administration and management (e.g. support for accounting, drawing up and keeping price quotations and invoices, etc.), including the underlying software, computer programs, algorithms, (source or object) code, logic, models, and methodology.
“Terms” means these terms of use, as may be amended from time to time by Billit.
“User Role” means one of the various roles assigned to a User by Billit or Your Organization (as applicable). Each User Role may include different access rights and authorizations in the Platform. Please contact us or Your Organization for more information about the specific access rights and authorizations granted to a specific User Role.
“User” or “You”, “Your” means you and any individual accessing and using the Platform.
“User Data” means any data, information, documents or other content that is (i) uploaded, submitted, provided, or otherwise made available by the User (or on their behalf) to the Platform; or (ii) generated through the interaction with or usage of the Platform, whether automatically or manually.
The headings to the clauses are for convenience only and shall not affect the interpretation of the Terms. The single shall include the plural and vice versa, references to any statute includes a reference to that statute as amended from time to time; and any phrase introduced by including, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the words, phrase or term preceding those terms.
These Terms are applicable to Your use of the Platform and describe Your rights and obligations with regard to the Platform, Documentation and related services.
You are typically an employee, officer, freelancer, contractor, consultant, client or visitor of:
You are granted a restricted, personal, revocable, non-exclusive, non-transferable, non-sublicensable and limited license to access and use the Platform on behalf of Your Organization, in accordance with these Terms and the Documentation. This license is strictly dependent on Your relationship with Your Organization and is granted to You solely for the purposes of executing the Agreement between Billit and Your Organization and to facilitate Your duties towards Your Organization. Your right to access and use the Platform automatically terminates upon the termination of Your collaboration or relationship with Your Organization, regardless of the underlying reason of that termination or in the event Your Organization requests us to terminate, limit or suspend Your access rights. You may not use the Platform for any other purposes than the intended purpose and the purposes described in these Terms.
You can only use the Platform after registration of a personal user account.
Upon invitation by Your Organization, a personal user account can be created to use the Platform. Once you are invited to use the Platform, our Platform guides you through a streamlined application process. You will be asked to provide the necessary information. Once the registration is completed, You will receive a confirmation e-mail.
Please contact Billit if You encounter any issues during the registration process via the support channels as made available from time to time via the Platform and/or website.
An individual user account must be created for each individual end user accessing the Platform. Your account to the Platform is personal and allocated on a unique work email address. You must keep Your account details (such as Your username and password) safe and You may not disclose them to third parties (even within Your Organization). Passwords must be unique, sufficiently complex (including numbers, capital letters and special signs) and changed on a regular basis. If You become aware of any (suspected) security vulnerabilities, misuse, or unauthorized access to the Platform, you must report this to Billit and/or Your Organization immediately. Billit is not liable for any losses or damages incurred as a result of account details being shared by You or as a result of a cybersecurity breach (e.g. hacking).
Billit reserves the right to suspend or terminate any user account acting in violation of the Terms or any applicable laws.
These Terms shall apply for as long as You maintain Your account in the Platform.
Please note that in principle You are allowed to use the Platform as long as the Organization, authorizing You to use the Platform, has a valid and active subscription to the Platform.
If you are using the Platform on behalf of an Organization (by whom you were invited to use the Platform) and the commercial relationship between Billit and such Organization is terminated (regardless of the underlying reasons), You acknowledge that Billit may suspend or terminate Your access rights to the Platform until You have been authorized again to use the Platform (by another Organization).
While using the Platform, You are obliged to:
Unless as expressly provided in these Terms, You may not (directly or indirectly):
During the usage of the Platform, You may upload User Data (manually or via an API, as applicable). User Data shall remain or become the property of Yourself and/or Your Organization (as applicable). The provision of such User Data shall comply with the formats and standards provided by Billit.
You hereby grant Billit a royalty-free, worldwide, transferable, non-exclusive license to copy, reproduce, store, display, distribute, publish, export, adapt, edit and translate the User Data to the extent reasonably required for the performance of Billit’s obligations and the exercise of Billit's rights under these Terms and the Agreement. You also grant Billit the right to sub-license these rights to its hosting, connectivity, telecommunications or other third party service providers to the extent reasonably required for the performance of Billit’s obligations and the exercise of Billit’s rights under these Terms.
You shall ensure that User Data uploaded to the Platform or otherwise provided in the execution of the Agreement only contains accounting or business-related data, files, documents and information, consistent with the intended purpose of the Platform. You shall refrain from uploading any other types of data, files, documents and information that are not necessary for the proper usage of the Platform in accordance with its intended purposes (including, without limitation, data unrelated to Your professional activities or household data, sensitive (personal) data, etc.).
You acknowledge that any output, results, usage and the proper functioning of the Platform is directly dependent on the accuracy, completeness, and timeliness of the input data provided by You and/or other Users. Users remain solely responsible for ensuring that all User Data submitted or otherwise uploaded to the Platform is valid, accurate, correct, and up-to-date.
You represent and warrant to Billit that any User Data provided by You is valid, accurate, complete and truthful and that the User Data shall not (i) infringe any (intellectual property) rights of third parties or the provisions of any law, statute or regulation, in any jurisdiction; (ii) be deceptive, defamatory, or unlawful; and/or (iii) contain any viruses, worms or other malicious computer programming codes intended to damage Billit’s system or data. Billit reserves the right to edit or exclude any User Data on becoming aware that it is incorrect or incomplete or in violation of these Terms or any applicable law.
Billit makes no representation or warranty regarding the accuracy or completeness of the User Data (whether provided or uploaded by You, another User or an Organization), and expressly disclaims all liability resulting from the usage or provision of User Data. Any errors, omissions, or outdated information in User Data may result in inaccurate output or hindered performance of the Platform. You agree to promptly update or correct any User Data submitted to the Platform upon becoming aware it might no longer be accurate or up-to-date, to maintain its accuracy and validity. Billit shall not be liable for (i) damages or liability resulting from incorrect or outdated User Data inputted in the Platform; and (ii) any action or decision from Your Organization based on the output from the Platform. You shall indemnify and hold Billit harmless against any loss or damage suffered arising out of or in connection with the User Data You provide.
Unless explicitly agreed otherwise, You and Your Organization are solely responsible for the safety and security of the User Data and for retaining (a back-up of) the original User Data in order to avoid loss and/or corruption of the User Data.
All Intellectual Property Rights vested in or related to the Platform (including any enhancements, improvements or amendments thereto, any updates, new releases, new versions or modifications in respect thereof and/or any derivatives based thereon), the Documentation and related services are and remain the sole and exclusive property of Billit (or its licensors) and are protected by Intellectual Property Rights in accordance with local, national and international legislation. Billit does not grant You any other rights to the Platform and Documentation than expressly granted pursuant to these Terms. The rights in the Platform and Documentation described in these Terms are licensed (not sold) to You and You shall not in any way acquire any title, rights of ownership, copyrights, Intellectual Property Rights or other proprietary rights of whatever nature in the Platform or the Documentation.
To the extent You provide any comments, feedback or suggestions about the Platform to improve or enhance the Platform, Billit shall have the right to retain and use any such comments or suggestions in our current or future products or services, without further compensation to You and without Your approval of such use.
The Platform may integrate with third party systems, programs, software or libraries (such as, but not limited to, applications, tools and/or websites proprietary owned or licensed by the Organization) (“Third Party Components”). You acknowledge that such Third Party Components shall exclusively be governed by the service offering of the applicable third party and that any commitments or obligations of Billit included in these Terms shall not apply to such Third Party Components. Billit shall not be responsible for any defect in the Platform that is caused by an integration with a Third Party Component and does not ensure that the Platform remains at all times compatible and can at all times interface and interwork with the applicable Third Party Component. Additionally, Billit cannot be held liable for any damage, loss of service or quality issue that is caused by Third Party Components.
The Platform is hosted by Billit’s hosting partner and the hosting services will be performed in the hosting partner’s datacenters. The hosting services are exclusively governed by the service offering of the hosting partner.
Your Organization is solely responsible for the (lawfulness of the) deployment of AI systems (including, without limitation AI-Agents) within its Organization. Your Organization is responsible to take measures to guarantee, to the best of its ability, a sufficient level of AI literacy prior to Your usage of AI systems on its behalf, taking into account Your technical knowledge, experience, education, and training, as well as the context in which the AI systems are to be used.
Without prejudice to the foregoing, You acknowledge and agree to be fully aware that output generated by an AI system (if and to the extent made available via the Platform) is provided for informational purposes only and should not be acted upon without in-depth human analysis of such output or further human assessment of the circumstances in which the output is intended to be used. You shall at all times be solely responsible for any consequences, physical, legal or other, arising from the use of this output.
If You have questions or encounter problems during Your use of the Platform, please first contact the Organization who authorized You to use the Platform. Your Organization shall be responsible for first line support related to the Platform. If Your Organization cannot help You, You or Your Organization may contact Billit via the the ticketing-system or other support channels as made available from time to time via the Platform and/or website. In such event Billit will, as a second-line support provider, try to help You as soon as possible.
Additionally, You can find usage and operational support information via Billit’s help center and FAQs available at: https://www.billit.eu/en-int/help-page/.
Any support services in relation to the Platform are provided during business hours and on a best efforts basis only. During its normal business hours, Billit shall try to provide a resolution or workaround as soon as commercially possible, but Billit makes no warranty whatsoever to provide a resolution or workaround for each specific problem that could arise.
Billit will make commercially reasonable efforts to ensure the continued availability of the Platform. However, Billit does not guarantee that the Platform shall be accessible or available at any time, any place or on any user device. The Platform may for example not be available during periods of maintenance carried out by Billit or its hosting provider (which can be either planned or unplanned).
If feasible, maintenance shall be carried out outside of regular business hours and Billit shall to the extent reasonably possible inform You of any such maintenance or unavailability that is likely to affect the availability of the Platform or that may have a material negative impact on the performance of the Platform.
Billit reserves the right to modify or update the Platform from time to time (e.g. to improve performance, enhance functionalities, reflect changes to the operating system or address security issues) without any prior notification, provided that Billit shall not change any material functionalities of the Platform without prior notification, unless such functionalities are replaced with an equivalent or improved functionality.
Any data provided by You (including User Data) may be used by Billit to improve its services and/or the Platform. For more information related to the processing of personal data for such purposes, reference is made to Billit’s privacy policy available on its website and the Platform.
Billit does not and cannot warrant the quality, accuracy or correctness of any output or materials generated by using the Platform. The Platform, Documentation and related services are made available to You “as is”. Billit disclaims all warranties of any kind, either express or implied, including but not limited to warranties that the Platform will be without defect or error free, warranties of accuracy or completeness of data, availability, merchantability and fitness for a particular purpose, or non-infringement with respect to the Platform and the accompanying Documentation. In any event, Users are expected to use recent systems and devices that are updated in accordance with market and industry practice to ensure the proper functioning of the Platform.
You acknowledge and agree that Billit is not obligated to back up any information stored on Your account.
You agree that any use of the Platform contrary to or in violation of these representations and warranties shall constitute unauthorized and improper use of the Platform for which Billit cannot be held liable.
Further You acknowledge that the Platform contains certain tools which facilitate Organizations’ compliance with certain (formal) legal obligations regarding (but not limited to) e-invoicing. In that regard, You expressly agree that, if applicable, Your Organization and/or You acting on the Organization’s behalf remains solely responsible for the (timely) compliance with the obligations under applicable law (including (without limitation) the assessment of whether the legal obligations have to be complied with or not, the initiation of the process and the quality and validity of the registered documents). Billit expressly disclaims any warranty and/or liability whatsoever with regard to compliance with obligations under applicable law resulting from the usage of the Platform. In particular, and without prejudice to the foregoing generality, Billit shall not be held liable for any missing, late, incomplete or otherwise incorrect declarations or actions made via or on the Platform. The Platform may contain advice and recommendations in relation to legal compliance. Unless explicitly stated otherwise, Your Organization or You acting on behalf of the Organization bear full responsibility for any action or decision based on and/or the implementation of such advice and recommendations.
Subject to the maximum extent permitted by applicable law, Billit’s liability shall be limited to damages resulting directly from its gross negligence or willful misconduct and shall be limited to actual, direct damages suffered by You.
Subject to the maximum extent permitted under applicable law and the below paragraphs, Billit shall only be liable for direct damages caused by Billit that were foreseeable and Billit’s maximum liability shall, subject to the maximum extent permitted under applicable law, per event (or series of connected events) and in the annual aggregate per contract year not exceed the higher of the following amounts: (i) EUR one (€ 1); or (ii) the amount effectively paid out under Billit’s insurance policies for the specific damage claim related to the usage of the Platform.
Subject to the maximum extent permitted by law, Billit shall not be liable to You for any indirect, punitive, special, consequential, or similar damage (including damages for loss of profit, lost revenue, loss of business, loss of corruption of data, loss of goodwill, and reputational damage, (potential) investments and costs of loss or restoring data) arising or incurred due to the usage of the Platform.
In any case, Billit shall not be liable for damages caused by You, Your Organization or any third parties (including third party service providers).
To the maximum extent permitted under applicable law, You agree not to hold the advisers, agents, contractors, directors, employees, representatives, and subcontractors of Billit personally liable for or in connection with the Agreement. Any liability claim for or in connection with the Agreement (including any extra-contractual liability claim) shall be brought exclusively against Billit.
During your use of the Platform, Billit collects and processes your personal data (in the capacity of data processor) on behalf of the Organization (acting in the capacity of data controller) in accordance with the instructions, the legal basis and the purposes as determined by the Organization (including to enable Billit to perform its contractual obligations under the Agreement concluded with the Organization). Billit may also process personal data in the capacity of controller. To learn more about our use of your personal data and how Billit protects your personal data, please read our privacy statement which can be found on our website and the Platform.
Please note that the exact processing activities may differ from organization to organization (depending on the scope of cooperation). Please contact the Organization (being the data controller) and/or the privacy statement of your Organization if you wish to receive more detailed information about the legal basis and the purposes of the processing of your personal data.
In any event, You represent that You and Your Organization have the legal right to disclose any personal data that is available to Billit and other Users under or in connection with these Terms (including, but not limited to, any personal data that might be disclosed by You regarding the Organization’s employees, subcontractors, other staff, clients, suppliers, etc. while using the Platform) and that You and/or Your Organization have a valid legal ground to process such personal data and to disclose such personal data to Billit and other Users and Organizations in accordance with applicable law. You and/or Your Organization undertake(s) to sufficiently inform all data subjects about such processing activities carried out on the Platform in accordance with applicable law.
You shall treat as confidential, protect and keep secret all Confidential Information relating to Billit, the Platform and related Documentation (including but not limited to any User Data, visuals, forms, data extracts, reports or any other Platform output materials) and shall not disclose it to any third party. You shall not use any Confidential Information disclosed under these Terms for any purpose other than as required to enjoy Your rights under these Terms or for the performance of Your obligations under these Terms or towards Your Organization. You shall implement appropriate measures to protect any Confidential Information and shall promptly notify Billit if You become aware of any breach of confidence and give Billit all reasonable assistance in connection therewith.
The obligations set out in this clause shall enter into force as from the start of Your usage or access to the Platform and shall survive during five (5) years after Your last usage of or access to the Platform, unless a longer terms applies pursuant to applicable laws. Upon expiry or termination of these Terms, You will discontinue use of Billit’s Confidential Information and delete and certify such deletion of all Confidential Information.
Billit reserves the right to amend these Terms from time to time (e.g. to reflect changes in applicable law, best practices or to deal with additional feature(s) which are introduced). Any amendments to these Terms will be notified to You by e-mail or advised to You on Your next log-in to the Platform, fourteen (14) calendar days prior to entering into force, unless the amendment is necessary to comply with applicable law (in which case, the amendments may enter into force immediately). The date of the most recent version of these Terms is shown at the bottom of these Terms. Please review these Terms periodically to stay informed of changes that may affect You. By accessing or otherwise using the Platform after the Terms have been changed in accordance with this clause, You agree to be bound by the amended Terms. If You do not agree with any of the amended Terms, You will have no right to access and use the Platform.
If You do not comply with these Terms and/or any applicable law, Billit reserves the right to immediately terminate (or alternatively, at Billit’s discretion, suspend) Your access to the Platform, without any formalities being required, without incurring any liability and without prejudice to any other rights Billit may have under applicable law.
In addition, Your access to the Platform may be refused in the following circumstances:
The provisions of these Terms that are expressly or implicitly intended to survive termination, shall survive, including without limitation, the provisions relating to Intellectual Property Rights and limitation of liability, data protection and confidentiality.
You agree and accept that the Platform and the Documentation may be subject to import and export laws of any country, including, without limitation those of the United States (specifically the Export Administration Regulations (EAR)) and the European Union. If you export the Platform, you agree to and acknowledge that you are exclusively responsible for complying with all applicable laws and regulations, related to trade sanctions and export regulations, regardless of the country in which you reside in or of which you are a citizen.
The Platform and Documentation are deemed to be “commercial computer software” and “commercial computer software documentation”. Any use, modification, reproduction, release, performance, display, or disclosure of the Platform or Documentation by any governmental entity must be subject to the terms and conditions of thee Terms and applicable laws and regulations governing the use of commercial software and documentation.
Please contact support@billit.eu if You have questions with respect to these Terms.
Force Majeure. Billit shall not be responsible or liable for any failure or delay in the performance of its obligations under these Terms arising out of or caused by Force Majeure. In such case Billit will inform You as soon as possible and shall undertake such steps to minimize the effects of the force majeure event.
Assignment. Without written approval of Billit, You may not transfer Your rights or obligations under these Terms to another person. Billit may assign, transfer and/or subcontract the rights and obligations under these Terms to third parties.
Severability. If any provision of these Terms is held to be unenforceable (in whole or in part), the other provisions shall nevertheless continue in full force and effect. The provisions found to be unenforceable shall be enforceable to the full extent permitted by applicable law.
Waiver. These Terms may be waived only by a written document signed by the party entitled to the benefits of one or more provisions of these Terms. No such waiver shall be deemed to be or shall constitute a waiver with respect to any other terms or conditions, whether or not similar. Each such waiver shall be effective only in the specific instance and for the purpose for which it was given, and shall not constitute a continuing waiver.
Electronic signature. You agree that these Terms may be executed and signed through electronic signature technology (including e.g. an opt-in, through a box to be ticked), constituting the legally binding equivalent to a handwritten signature. You will not repudiate the validity of the electronic signature.
Applicable law and venue. These Terms shall be governed by and construed in accordance with the laws of Belgium (excluding its conflict of law provisions). In the event a dispute cannot be settled amicably, the Parties hereto submit to the exclusive jurisdiction of the courts of Antwerp (Antwerp division), Belgium, without prejudice to a consumer’s right to submit a dispute before a competent court on the basis of a mandatory legal provision.
