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Questions about Billit, Peppol or your invoicing? Stuck on something? Our Billit Heroes are here to help you on your way.
In just one hour, you’ll learn how Peppol, Billit and e-invoicing really work, and what they can do for you.
A Billit expert explains it all step by step, in clear language and with practical examples. So you can get started with confidence.
In a tangle? Use the help button in Billit and contact our support team directly.
We’ll consider your question carefully and send you a clear answer within a few working days. In the meantime, our AI support worker will give you some helpful pointers.
Sometimes you just want to talk to a human being. Someone who really listens to you and says: “Let’s take a look at that with you.”
Grote Markt 44
9100 Sint-Niklaas
Belgium
Visit us at the Billit help center and discuss your questions one-to-one with a Billit Hero. Fire all you big, small or crazy requests at our experts.
Oktrooiplein 1 bus 302
9000 Ghent
Belgium
We’ve been growing into a pioneer and frontrunner in e-invoicing in Ghent, the tech capital of Europe, since 2014. With one goal: to simplify invoicing, so you get more room to do business.
Rue André Dumont 12
1435 Mont-Saint-Guibert
Belgium
Billit's office in Louvain-la-Neuve is halfway between Brussels and Namur. Where Walloon innovation meets entrepreneurial spirit.
Ludwig-Erhard-Straße 6
20459 Hamburg
Germany
From its Hamburg branch, Billit is looking further into Europe. Because entrepreneurship doesn’t stop at the border.
135 Madison Ave
10016 New York
United States
From Ghent to the Big Apple: Billit is growing far beyond Belgium.
Do you have a question? Most likely you’ll find the answer all written out and ready for you here. Search our extensive help pages by subject or keyword. Sometimes you’d prefer just to solve things for yourself.
Yes, our phone lines are open from Monday to Friday, from 9 AM to 12 PM and from 1 PM to 4 PM, for questions in Dutch, French, English or German.
Yes, your accountant can access your Billit pages and help you with your administration, documents, VAT and with processing your accounts.
So you will be able to resolve a lot of issues with your accountant. Do you have questions about technical settings or the platform itself? In that case, our support team will help you out.
