Our terms and conditions are changing

In short: not much. We have made a few small adjustments to align our terms and conditions with amendments to Belgian and European legislation.

Since you created your account, both Billit and Belgian and European legislation have changed considerably. The updated terms and conditions better reflect our expanded range of services and applicable legislation. Here are the key changes:

• Support and availability. The new terms and conditions provide more detailed support conditions. For example, Billit aims for 99.9% monthly uptime.
  
  
• Are you leaving Billit? Although we’re obviously sorry you’re leaving, we’ll continue to help you as best we can. The terms and conditions describe the support you will receive when transferring your data or moving to another service provider. You can also read the conditions and possible costs that apply.
  
  
• Responsibilities and liability. We clarify who is responsible and liable for each matter. This includes identity checks (KYC), security and the protection of personal data.
  
  
• Personal data and AI. The updated terms and conditions include a transparent data processing agreement. This explains how we process personal data. There are also clear arrangements concerning confidentiality, data security and responsibilities when using AI.
  
  
• Duration with automatic renewal. Your contract runs for your chosen payment term and is renewed automatically for that term when it ends. If you don’t want to renew your contract, cancel it at least 30 days before the end of the subscription period.
  
  
• Pricing and payment. Prices can be indexed annually. You pay your invoices within 15 days of the invoice date.
  
  
• Future changes. What if we change our terms and conditions again? We will inform you 14 days before they take effect.
  
  

The new terms and conditions will take effect on [date].

Ask your questions before [date] using the Help button on the platform. Or you can terminate your account by the same date. Find out how to do that in the Help article How can I terminate or change my Billit subscription and/or account.

If you continue to use Billit after [date], we will assume that you have accepted the new terms and conditions.