If your recipient is not registered on Peppol, the Peppol button won't turn green and you won't be able to send your invoice.
You can also send e-invoices to public entities via Chorus Pro. For that, you need the SIRET number of your recipient, which you can find in this database.
After adding the SIRET number of your recipient, you can send your invoice via the button 'Send to Chorus'.
Your VAT number will be automatically selected as the primary identifier. If your recipient doesn't have a VAT number, you can add other codes via the '+' button next to the VAT field.
The main identifier for French recipients is the SIRET number. Select it from the dropdown menu after clicking the '+' button.
If only the SIRET number is filled in, this will be used as primary identifier.You can leave the VAT field blank.
As soon as you have more than one identifier added, you will see an extra e-invoicing tab appear in the customer file. Click it to see a list of identifiers for that customer. Select the bullet for the number you want to set as priority and confirm.