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Help articles

In this section of the Billit website, you will find manuals and explanations about all the features in Billit. You can find help articles using the search function or through the menu structure on the left which follows the menu-structure in Billit.
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Connect Billit with Yuki

From your accountant account, you can easily link your business owners' Billit client files to Yuki and import the client files into your accounting software at set times (or whenever you want). Yuki reads the UBL invoices imported by Billit correctly, so you can easily process them in Yuki.

  • FAQ
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    How can I view my entrepreneurs' client files in detail?

    Click a client file in the 'Files' menu. Via the 'Quick entry' submenu, you can view your entrepreneur's Quick entry and process documents yourself if needed. In the 'Details' submenu, click 'Open file' in the 'Account information' box. You now enter your entrepreneur's platform exactly as they see it.

    Can I re-import certain invoices of a client file?

    Certainly. Proceed as you did the first time you exported the documents, but before exporting, click 'Show options' and tick 'Include already exported'.

    Invoices not arriving in the accounting software?

    It can happen that the invoices exported from Billit do not arrive in the accounting software.

    You will notice this if there is a green tick next to exported, but you don't get confirmation of the 'Booked' status and don't receive a 'Booking number' in Billit.

    At the top right (next to the language selector and the gift icon), you will also see an 'exclamation mark' with a red indicator showing the number of problems that have occurred.

    Click the 'exclamation mark' and you will get the necessary information about the problem.

    There are 2 possible scenarios:

    • The problem occurs in Billit: in this case, solve the problem in Billit (the error message will give you the necessary information) and then click 'Mark as resolved'. The export will then resume.
      • E.g.: a general ledger account was entered incorrectly
    • The problem lies in the accounting software: in this case, solve the problem in the accounting software, after which you can click 'Mark as resolved' in Billit; the export will then resume.
      • E.g.:
        • Currency: the currency used in Billit does not exist in the accounting software
        • OSS: the OSS code used in Billit does not exist in the accounting software and/or the description does not meet the specifications

    Please note: The export stops completely as soon as an error occurs; retrying the export will not fix this. Simply clicking the 'Mark as resolved' button will not restart the export either if the original problem has not been solved.