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Q: The different departments in my company each have their own purchase and sales journal. How do I make sure my invoices end up in the purchase and sales journal of the right department?
A: To do this, you need to create separate Billit accounts. Link the right department to the corresponding account.
Q: I created an invoice in Teamleader, but it does not appear in Billit straight away.
A: This can happen if the integration between Billit and Teamleader was not set up with the login details of the main user in Teamleader. In that case, the invoice created in Teamleader will only appear in Billit the next day. We therefore strongly recommend setting up the integration between Billit and Teamleader with the login details of the main user in Teamleader.
Q: If I change an invoice in Teamleader, will I also see these changes on the invoice in Billit?
A: Yes, changes to an invoice in Teamleader also become visible in Billit. Only if the integration between Billit and Teamleader was not set up by the main user in Teamleader will the changes not become visible in Billit until the next day.
Q: What happens if I click 'Resynchronise' under 'Settings' > 'Integrations' > 'Teamleader'?
A: A full resynchronisation between Billit and Teamleader then takes place. This also makes Teamleader invoices dated before the date you entered when you first set up the integration visible in Billit.
Q: Can I synchronise the general ledger accounts from Teamleader to Billit?
A: Absolutely! Please refer to the guide on general ledger accounts.
