Help articles

Step 1: enter the customer's details

Go to Customers > Customers and fill in the necessary details for the customer whose mileage you need to report:

• Licence plate: the registration number of the vehicle whose details you want to send to Car-Pass
• Mileage: the current mileage (at the time you create the invoice), which must be sent correctly to Car-Pass
• VIN number: the frame or chassis number or vehicle identification number (VIN), a unique identification code that all authorised road vehicles must have

Step 2: add an invoice

Create a new invoice via Income > Add. Note that the new Car-Pass fields are automatically available and filled in.

The 'Car-Pass sent on' field is also available. This is the date on which the details of this vehicle were last sent correctly to Car-Pass.

Check the details and then click 'Save'.

Good to know: on the screen for creating a new invoice, you will also find an 'Extra fields' toggle, which you can use to switch the extra fields off again if necessary.

Step 3: send the information to Car-Pass

Click the 'Car-Pass' button. A screen now appears on which you can check the information you want to send to Car-Pass one last time.

Here, in the 'meter status' field, you can also indicate whether or not the vehicle's odometer has been repaired or replaced.

It is now also mandatory to send a detailed description of the work carried out to Car-Pass. To meet these obligations effortlessly, make sure you provide the following information:

1. Description of work: Fill in at least one field with a description of the work carried out. You can choose as many categories as necessary.
2. Work category: Select at least one work category from the list of 50+ activities. You can choose as many categories as necessary.
3. Tyre information: Fill in at least one row completely with information about the tyres, including four fields per row.

Everything in order? Then click 'Send'.

Do you get this error message?

Invalid sender and/or password combination

This means that, according to Car-Pass, the username, password and/or establishment number entered are not correct. In that case, check your Car-Pass configuration in Billit via Settings > Integrations > Car-Pass.

Step 4: receive feedback from Car-Pass

After sending the data to Car-Pass, you will receive a message stating whether the data has been processed and is correct, or a warning if there are errors or problems with the data entered.

In addition, the Car-Pass "status" becomes available: when the status "PROCESSED" appears, you're done!

However, if there is a problem, the status will change to "PROBLEM" and the problem will be described in the text below it.

You can find more information about Car-Pass at www.carpass.be.

Step 5: create and send the invoice

Fill in the remaining fields of the invoice and click the 'Create invoice' button to send the invoice to your customer. Note that the extra fields specific to Car-Pass automatically appear on the PDF of the invoice.

You can find more information about Car-Pass at www.carpass.be.