Help articles

In this article, we explain how to set up a supplier to pay by direct debit. To do this, enter the mandate reference and sign date and adjust the payment method.

In short

• You obtain the mandate reference and signing date from your bank.
• You designate an existing supplier or create a new one.
• You set the supplier's payment method to Direct Debit.

Step 1: Request mandate details from your bank

For a direct debit, you need two pieces of information:

• Direct debit mandate reference

• Direct debit mandate date of signature

You can find this information via your bank (for example, on the mandate document or in your online banking environment).

Step 2: Open or create supplier

1. Go to Suppliers.
2. Select one of the following options:
   
   • Click on an existing supplier to edit it.
   • Click on +Add to create a new supplier.

Step 3: Set up direct debit payment method

1. Open the supplier's file.
2. Go to the Payment Method field.
3. Select Direct Debit as your payment method.
4. Fill in the following required fields:
   • Direct debit mandate reference
   • Direct debit mandate date of signature
5. Save the supplier.

Extra info

• Without a completed mandate reference and date of signature, a direct debit cannot be processed correctly.